Benefits and Digital Inclusion Service Update

Our Benefits and Digital Inclusion Service closed on 31 March 2026 following the end of its funding.

During its three years, the service supported 400 individuals and helped unlock £879,678.37 in previously unclaimed benefits.

 

We are proud of the lasting impact this work has had and grateful to everyone who engaged with the service.


Ongoing Support

Although this service has now ended, support is still available.

Our Adult Support Team continues to offer:

  • 1:1 guidance and advice around benefits
  • Support to help you understand available options
  • Signposting to appropriate services

Please note: they are unable to complete application forms or represent individuals in appeals.

Visit our Adult Support Service page to find out more.


Additional Support – Citizens Advice

You can also access support through your local Citizens Advice service, which offers:

  • Free, confidential, and independent advice
  • Help with benefits including Universal Credit, PIP, and ESA
  • Debt advice and budgeting support
  • Assistance with appeals and tribunals
  • Find your local service: www.citizensadvice.org.uk
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